We Take Your Orders Seriously
SHIPPING & RETURNS
1. Introduction
We want your WAVE shopping experience to be smooth and satisfying from start to finish. Here's everything you need to know about shipping and returns.
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
MethodEstimated Delivery TimeCost
Standard Shipping3–7 business daysCalculated at checkout
Expedited Shipping2–3 business daysCalculated at checkout
International7–21 business daysBased on location
Note: Delivery times may vary due to high demand, holidays, or carrier delays.
Tracking
Once your order ships, you'll receive a tracking number via email. If you don’t receive it within 4 days, please contact us at mrwavelifestyle@gmail.com.
RETURNS & EXCHANGES
Our 14-Day Return Guarantee
If you're not 100% satisfied with your order, you may return it within 14 days of delivery for a refund or exchange. Items must be:
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Unworn and unwashed
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In original condition with tags attached
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In original packaging (if applicable)
Final Sale items are non-returnable.
How to Start a Return
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Email us at [Insert Email] with your order number and reason for return.
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We’ll reply with return instructions and a return address.
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Ship the item(s) back to us. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return, we’ll notify you by email. Approved refunds will be issued to your original payment method within 5–7 business days.
Exchanges
Need a different size or color? Contact us and we’ll help you get what you need (subject to availability).