We Take Your Orders Seriously
SHIPPING & RETURNS
1. Introduction
We want your WAVE shopping experience to be smooth and satisfying from start to finish. Here's everything you need to know about shipping and returns.
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SHIPPING POLICY
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Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped.
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Shipping Rates & Delivery Times
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We offer the following shipping options:
MethodEstimated Delivery TimeCost
Standard Shipping3–7 business daysCalculated at checkout
Expedited Shipping2–3 business daysCalculated at checkout
International7–21 business daysBased on location
Note: Delivery times may vary due to high demand, holidays, or carrier delays.
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Tracking
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Once your order ships, you'll receive a tracking number via email. If you don’t receive it within 4 days, please contact us at mrwavelifestyle@gmail.com.
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RETURNS & EXCHANGES
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Our 14-Day Return Guarantee
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If you're not 100% satisfied with your order, you may return it within 14 days of delivery for a refund or exchange. Items must be:
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Unworn and unwashed
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In original condition with tags attached
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In original packaging (if applicable)
Final Sale items are non-returnable.
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How to Start a Return
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Email us at [Insert Email] with your order number and reason for return.
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We’ll reply with return instructions and a return address.
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Ship the item(s) back to us. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
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Refunds
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Once we receive and inspect your return, we’ll notify you by email. Approved refunds will be issued to your original payment method within 5–7 business days.
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Exchanges
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Need a different size or color? Contact us and we’ll help you get what you need (subject to availability).